Return & Refund policy
Return & Refund Policy – LemonsBeauty.com
At LemonsBeauty.com, your satisfaction is our priority. We aim to provide you with high-quality Ayurvedic wellness products and a smooth shopping experience. If, for any reason, you are not completely satisfied with your purchase, we're here to help.
🛍️ Return Policy
We accept returns under the following conditions:
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Eligibility for Returns
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The item must be unused, unopened, and in its original packaging.
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You must request a return within 7 days of receiving your order.
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Products such as opened bottles, used items, or items without original packaging are not eligible for return for hygiene and safety reasons.
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How to Request a Return:
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Email us at support@lemonsbeauty.com with your Order ID, product name, and reason for return.
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Our support team will review your request and guide you through the process.
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Return Shipping:
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Customers are responsible for return shipping costs unless the return is due to a damaged, defective, or incorrect item.
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💸 Refund Policy
We offer refunds under the following terms:
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Refund Approval:
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Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
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If approved, your refund will be processed to your original method of payment within 7–10 business days.
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Non-Refundable Items:
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Gift cards
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Discounted or clearance products
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Opened or used products
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Late or Missing Refunds:
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If you haven’t received your refund after 10 business days, please check with your bank or contact us at support@lemonsbeauty.com.
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📦 Damaged or Incorrect Items
If you received a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging. We will arrange a replacement or refund at no extra cost.
📩 Need Help?
We’re always here to support you.
For any return, refund, or order-related queries, contact us at:
📧 Email: support@lemonsbeauty.com
📞 Phone: +91 99977 38500
Lemon Beauty – Natural Healing, Hassle-Free Service.